Privacy Policy

Information We Collect

We collect information that is necessary to provide you with a safe, personalised, and compliant gaming experience. When you create an account or use our services, we may ask for personal details including your full name, date of birth, residential address, email address, telephone number and government-issued identification documents. Payment information such as bank account or card details is also collected solely for the purpose of processing deposits and withdrawals.

In addition to information you provide directly, our systems automatically record technical data such as your IP address, device type, browser version, operating system, pages visited, time spent on the site and referring website. This helps us maintain the security of our platform and improve the overall user experience.

How We Use Your Information

Your personal information is used to create and manage your gaming account, verify your identity, process financial transactions and provide customer support. We also use it to meet strict regulatory requirements, including age verification, anti-money laundering checks and responsible gambling obligations.

Where you have given consent, we may send you personalised offers, promotions, newsletters and updates about new games or features. You can change these preferences at any time through your account settings or by contacting our support team. We do not use your data for automated decision-making that produces legal or similarly significant effects.

Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share data with carefully selected service providers who assist us in operating the platform. These include payment processors, identity verification agencies, customer support partners, marketing agencies and professional advisers who are all bound by strict confidentiality obligations.

Information may also be disclosed when required by law, such as to gaming regulators, law enforcement agencies or authorised bodies in Australia or overseas jurisdictions where we hold licences. This is done only to the extent necessary to comply with legal requirements or to protect our legitimate business interests.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enable certain functions, remember your preferences, analyse site traffic and deliver a smoother gaming experience. These may include strictly necessary cookies that cannot be disabled, as well as performance and functionality cookies.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may limit your ability to use some features of the site. We also work with trusted analytics partners to better understand how players interact with our platform.

Data Security

We take the protection of your information seriously and use industry-standard security measures including encryption, secure servers, firewalls and access controls. All sensitive data transmitted between your device and our systems is protected with SSL encryption.

While we strive to maintain the highest possible level of security, no online system can guarantee complete protection. We regularly review and update our security practices to address emerging threats and ensure your information remains safe.

Your Rights

You have the right to access the personal information we hold about you, request corrections if it is inaccurate, and ask for deletion of your data where we no longer have a legitimate reason to keep it. You may also withdraw consent for marketing communications at any time.

To exercise any of these rights, simply contact our customer support team. We will respond to your request within a reasonable timeframe and in accordance with applicable laws. Please note that we may need to retain certain information for legal or regulatory compliance even after a deletion request.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. The revised version will be posted on this page with an updated effective date. We encourage you to review this policy periodically so you remain informed about how we protect your information.

If you have any questions or concerns about our privacy practices, please do not hesitate to contact our support team who will be happy to assist you.